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Service

Service

Our Full-Service Offering – The Benefits For You

Get off to a flying start thanks to our comprehensive service offering

We not only offer you suitable, user-controlled business intelligence solutions for analytics, planning and reporting, but also help you implement and set up the required licences and support you during application development.

To enable you to implement comprehensive analytics and evaluation dashboards and reports right from the start, we also offer a wide range of standard trainings and custom workshops.

Consulting

On site or remote

Flexibility and proximity to our customers enable us to deliver customised business intelligence solutions. Our certified consultants use their in-depth expertise to tailor the implementation to your needs and provide reliable and rapid assistance.

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Support

Fast, tailored to your needs and professional

We will be at your side to keep your system running smoothly, based on our many years of experience in the field. You can quickly reach our professional support team via our support hotline and ticketing system.

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Hosting

Consistently high performance

Minimal risk of failure combined with optimal performance, cost reduction and transparency. You can always access Qlik Sense®, QlikView® and Qlik NPrinting® via our hosting and operating service.

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Training

Versatile and practical

In addition to regular Qlik Sense® and QlikView® courses at our training facility in Duisburg, we also offer in-house trainings and specific workshops for all our products and solutions.

Interested in customised Qlik® applications? Please contact us!
We will be happy to answer your questions or to offer tips and advice. Just give us a call or send us an email.

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We are happy to answer any questions, hints and tips. Just give us a call or write an email.



E-Mail: info@evaco.de
Phone: +49 203 709002-0

Consulting
Accelerate your time to value

Would you like to be able to use Qlik® as quickly as possible and in a target-oriented manner? You don’t want “self-service BI” to be a hollow phrase but a reality in your company?

With our consulting services, we support you in the quick and professional creation of a Qlik® environment that will enable all business users to work effectively.

From project planning and the implementation of the system, through data modelling and the development of the prototype, right up to the go-live of the application – our consulting team will support you with expert technical advice.

Based on our many years of experience in a wide range of BI projects and our cross-industry practical expertise, we help our clients to minimise project risks, accelerate time to value and achieve a higher return on investment.

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SERVICES

  • Project development and planning
  • Implementation
  • Prototyping
  • Data modelling and visualisation
  • Application design and development
  • Health checks and performance optimisation
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SERVICES

  • Remote consulting
  • Rapid problem solving
  • Data models/scripting
  • Interface and use
  • Connectivity
  • Infrastructure

eConsulting
A modern alternative to traditional consulting

Address problems as they arise. We provide practical support, via telephone and remote maintenance, for everyday questions and your work with Qlik®.

EVACO eConsulting offers you location-independent consulting services that cover much more than the technical support provided by a standard maintenance contract.

Our application support always ensures the smooth use of your Qlik Sense® and QlikView® analytics.

In contrast to conventional consulting, this allows us to support you in all areas relating to the development and use of your BI applications in a timely manner – especially when short response times and pragmatic answers are required so as not to slow down the development, operation or access to your applications.

Support
Personal and immediate support

The basic prerequisites for using the advantages of Qlik® at any time are a functioning IT infrastructure and the correct installation of the platform. To ensure smooth operation and to restore it in the event of critical incidents, our EVACO support team will also support in this regard.

For us, providing tailor-made support based on the highest standards of quality is a key priority. You can therefore rely on our experienced consultants across all levels of support.

Our EVACO support service adds crucial service features to the existing support coverage offered by the manufacturer. You will receive personal support without having to wait on the phone and fast response times without being put off until the day after tomorrow – in short, we will make sure that you get the technical expertise that you need to solve your problem.

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SERVICES

  • Professional advice from Monday to Friday
  • Direct support from experienced consultants
  • Live support via remote access
  • Maintenance of your Qlik® system
  • Monitoring your entire Qlik® architecture
  • Setting up licences
  • Quick coordination with the manufacturer in case of serious problems
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SERVICES

  • 24/7 operation with guaranteed
    10/5 availability
  • 1st & 2nd level support
    via our hotline or ticketing system
  • Server/publisher/access point administration
  • Data warehousing and management
  • Replications, monitoring and health checks
  • Software-as-a-service

Hosting
IT outsourcing of your Qlik® solutions

You are not only looking to avoid direct costs for operating and maintaining the Qlik® infrastructure, but also want to benefit from cost transparency? Then our hosting service is the right choice for you.

Minimise operational expenses and the risk of downtime and increase the performance of your applications through integrated hardware and software.

Access Qlik Sense®, QlikView®, Qlik NPrinting® and many other SaaS solutions wherever and whenever you want – without having to deal with IT overheads.

In addition to overall reliability, our end-to-end hosting service also provides security for installing updates, facilitates the activation of licences and enables significantly faster change requests and health checks.